State Farm® Insurance Agent Mark Rossmiller
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Doug Mann
October 8, 2025
"Ashlyn was great helping me understand my insurance"
"Hi Doug, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Melody Robledo
October 8, 2025
"Thank you, Kristi G. for keeping my policy up to date and constantly reminding me when my payments are needed. Looking forward for a Life and health policy for my children and for myself."
"Thank you, Melody for this amazing review!"
Nicolas Samuels
October 6, 2025
"I have been with State Farm for the last year and a half and when I started off, it was great then it was like a horror movie that I want it over. This office is funny. They do not work for the customer. They work against the customer they would rather send your information to the state of Florida to try to get you into penalties then pick up the phone and call you and ask you if you want to renew I have dealt in the auto industry for the past 30 years and I refer customers to different Insurance companies Never ever will I refer a customer to this office terrible service absolutely terrible customer service And every customer moving forward that I help I will share my experience with them Regarding State Farm. State Farm is a terrible company that does not do goodbye the people"
"Mr. Samuels, I am sorry for your frustration. Florida law requires owners of registered motor vehicles to maintain valid car insurance. The DMV requires insurers to notify the department when policies cancel or non-renew. Your policy cancelled due to a lack of payment. We sent 3 reminder texts and 2 phone calls in August encouraging payment to renew the policy. Since the policy was not renewed, our underwriting department was required by FL law to notify the DMV. I am sorry we could not help you re-insure the vehicle yesterday."
michael Guerra
October 3, 2025
"Mark agency is amazing and fast"
"Michael, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Sanderson Simon
October 2, 2025
"Lisa and Melody provided phenomenal service and both gorgeous ladies know how to take care of Jenn and Mark Rossmiller’s customers. Thank you, ladies."
"Sanderson, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Yaileen Castro
September 30, 2025
"Excellent customer service from Mia Jimenez. She was very patient and resolved all my concerns."
"Thank you, Yaileen for taking the time to leave us a review! We pride ourselves in taking good care of our customers and we're happy to hear Mia was able to do just that for you. Please reach out if you need anything."
Michael Moody
September 29, 2025
"Lisa saved me today. Thank you for great service!"
"Thank you, Michael for taking the time to leave us a review! We pride ourselves in taking good care of our customers and we're happy to hear Lisa was able to do just that for you. Please reach out if you need anything."
Rebecca Y
September 29, 2025
"Lisa was very helpful!"
"Thank you, Rebecca for trusting us to take care of your insurance needs! "
Charles Pence
September 26, 2025
"Loreyne is an amazing representative very nice and knowledgeable"
"Thank you, Charles very much for your kind words! We are excited to have you as part of our State Farm family!"
Rudy Rodriguez
September 26, 2025
"Just spoke with Paula about adding a vehicle to my policy and she was very helpful!"
"Hi Rudy! We are thrilled to hear that you are happy with our services. "
Dave Rice
September 25, 2025
"Melody and Lisa are the sweetest and very helpful. I highly recommend Mark and Jenn Rossmiller."
"Dave, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
kathy cusic
September 24, 2025
"Lisa was very helpful and friendly. She answered my questions and helped transfer insurance on a car."
"Thank you, Kathy very much for your kind words! We are excited to have you as part of our State Farm family!"
Linda Livesay
September 24, 2025
"Paula was very helpful & friendly"
"Thank you, Linda for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Xi Yi
September 23, 2025
"Worse experience! I spent most the day while she charged me for the wrong amount of time, then she claimed I gave here the wrong card number after I got off the phone, which means to me she copied my number and when I called back and asked to talk to new agent."
"We are truly sorry to see this review. After reviewing your file we see you spoke with our manager and that we were able to help take care of all your needs. As to the credit card declination, we assure you that we never write down or store credit card numbers. All payments are processed through a secure system. It appears from your records that everything was taken care of. Please reach out to me if we need to discuss anything further. Thank you, Mark Rossmiller "
Tony Scaminaci
September 23, 2025
"Always a pleasure working with Lisa."
"Thank you, Tony very much for your kind words! We are excited to have you as part of our State Farm family!"
Surge 813
September 22, 2025
"Lenny was great and got me the best deal available!! Definitely recommend this location for your insurance needs."
"Hi Surge 813! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Bill Stenger
September 22, 2025
"Super service!"
"Hi Bill! We are thrilled to hear that you are happy with our services. "
Ladonna Beightel
September 18, 2025
"I love my insurance company ❤️ Loreyne was awesome thank you so much for your help today"
"Ladonna, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Luis Gordils
September 18, 2025
"Top class service the minute you walk in the door, good people."
"Hi Luis! Our team works hard to provide a great insurance experience for everyone who walks through the doors, and we are happy to hear that you are pleased with your insurance policy."
Carmen Núñez
September 18, 2025
"Loreyne buena"
"Hi Carmen! We enjoy working with you and greatly appreciate your business. "
Eva Rivera
September 18, 2025
"Loreyne good"
"Hi Eva! We are thrilled to hear that you are happy with our services. "
Carlos Bonano
September 18, 2025
"Loreyne excelente"
"Hi Carlos! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Jennifer Luciano
September 18, 2025
"Jena Rutherford is my State Farm rep for many years now. SHE IS THE COMMERCIAL!!!!! Intermittently, I have received calls from her alerting me about new discounts to my policy she has discovered. Calls initiated by her with genuine interest in saving me money!!!! Today, I experienced an encounter at the dealership and needed advice immediately. She not only responded right away… She provided unparalleled education I can use in the future. We chatted, caught up and discussed several other insurance related nuances to be aware of. Jena’s experience makes her a tremendous asset to State Farm and provides a valuable resource for her clients. This is a monumental policy benefit other providers can’t offer. Again, Jena IS the commercial!!!! I will go nowhere else. 09/18/25 (this was not authored/edited/assisted by AI)."
"Thank you, Jennifer, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Jena, who go above and beyond for our customers. Thank you for trusting us with your insurance needs"
Kyle carter
September 18, 2025
"Mark was incredibly helpful in setting up the insurance on my new car. He made the entire process easy and stress-free. His kindness, deep knowledge, and honesty were so refreshing. I wish every agent was like him. A definite 10/10 experience!"
"Thank you, Kyle for this amazing review!"
Galen Sadler
September 17, 2025
"I have had Paula before and she is fantastic"
"Thank you, Galen for taking the time to share your experience with Paula. We hope we’ll be able to fulfill your insurance needs for years to come!"